When you are notified, your order is ready for pick-up you go through our scheduling system to make an appointment. We schedule pick-ups by appointment only for any birds or eggs. For feed or supplements you can pick-up your feed orders without us present.

Upon arriving to the farm, you can call us to come to the gate. No visitors are allowed directly on the farm premises; however, you can see many of our birds and farm from outside the gates. We have a lovely garden out front and seating area for waiting. You might get to see our mommas with their babies or one of our giant famous turkeys come visit you at the gate.

Sugar Feather Farm will notify you via email your order is ready to ship. We generally have a 1 to 2 week window for shipping pending any weather, state paperwork or other possible delays. We ship all over the United States wherever the US Postal Service goes.

Shipping is with USPS and we offer Priority Mail and Priority Express Mail options. All live birds are shipped in a roomy special bird box with all the comforts they need for safe travels. We generally ship on Tuesdays. Hatching eggs are packed very well and with all compostable materials.