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As mentioned in our policies, you can decided on how to get your refund.

Option A

You can decide to decide to get all your money with a 30% stocking fee.

Option B

The other option is turn it into store credit.
Your shipping is all refunded

If any deposit were in your order, you accepted to forfeit your deposit on cancelation of your order.

See example bellow
$100 of orders
$25 shipping

If option A is selected,
you will get $91 out of $125
If option B is selected, $100 is turned to store credit with $25 given back to you

If $25 of orders were deposits
Option A= You get $77.50 back ($100 Orders-25 Deposit=$75-30% Stocking Fee=$52.5 + $25 Shipping= $77.50)
Option B=$100 Store Credit ($100 Orders-$25 Deposit=$75+$25 Shipping=$100)

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Open for farm pick-up and shipping. Pre-Order Now for Fall Hatches! We hatch most of the year!

Dear Valued Customers

We really appreciate your interest in working with our farm. Our goal is for you is to have a positive experience. What you don’t know is we have kids with special needs who require our time, run a full time farm and part time jobs. We wish to respond in a timely way but due to the demands of our family and farm, we ask for your patience.

With gratitude

Nicolle and Robert

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