Frequently Asked Questions
What does out of stock, preorder, in stock, and backorder mean?
A.Out of stock – the items are not in stock and can’t be ordered or requested. Preorder – this is where you can order an item in advance before it is released or ready. In stock – this means the item is in stock but our timeframes still apply (we need 5-7 weeks to process). Backorder – this means we have a lot of pending orders , not as many birds and timeframes can generally be longer. We will be able to fill backorders. Recommend contacting us if you need more details or we typically indicate the timing on the webpage.
When will my order be ready?
A. Our policy is 5-7 weeks to process. We are not a hatchery but a farm who takes special care of our fowl. So when a customer places that order we will start to work on that order, and we typically don’t have stock readily available. So this means for hatching eggs we assess the orders already placed and determine when we can fill it then work on collecting eggs. For babies we set the eggs then it will take at least 22 days till hatch ( duck/turkey/guinea 29, goose 34). Then we give them a week to acclimate. If there are orders ahead those will be filled first. For fully feathered it is those days plus the typical 5-8 week growing period . Some products are backordered and we indicate this clearly on the website.
Can I get my fowl right after I place my order?
A. Generally no, we need time to get the fowl ready. Many timeframes for hatching eggs, babies and fully feathered can be seen here. Appointments are required for fowl pickup.
Can I receive parts of my order if it is ready?
A. Yes, absolutely! Contact us for this option so we can accommodate your request.
Where are you located and how do I contact you?
Can I create an account?
What is the difference between fully feathered a pullet and a hen?
A. At our farm, a fully feathered bird is a bird we raise from chicks to a certain number of weeks based on full feathering out, so no heat lamp is needed and the bird can go outdoors. A pullet is a young hen not mature but can be starting to lay or older than a fully feathered. A hen is a full grown chicken at a year old.
Can we have our birds shipped or can we pick up?
A. Yes we offer on farm pickup or ship via USPS. When you are placing your order you indicate on the checkout pickup or ship and can put any notes you would like to share. We don’t meet up or personally deliver.
Do customers pay for shipping?
A. Yes, internet orders automatically figure your shipping for you with online orders (we don’t control the USPS prices). The shipping charge covers postage to your Post Office, box, padding, heat, food and special grow gel for all live fowl orders.
How far in advance should I book my order?
A. As soon as you know when and how many you want to order you should go ahead and book your order. We start taking orders on January 2nd for that current year to be booked and shipped. When you place the order in the notes section please indicate anything you would like us to know. All orders are generally 5-7 weeks out due to time of year, hen behaviors, weather and conditions beyond our control. Some breeds (turkeys, guineas, ducks, geese, and guinea) are seasonal layers.
How do you ship your fowl?
A. We ONLY ship through the US Postal Service. Other carriers do NOT handle fowl shipments.
Can I make changes to my order or add more birds to my order?
A. Please contact us on our contact page with your order number(Important)
What days are fowl shipped typically?
A. We ship Monday and Tuesday. Shipping towards the end of the week is not good for the birds or eggs an they could potentially sit over the weekend.
What are your minimums for orders?
A. No minimums for pickups, fully feathered or hatching eggs no minimum, chicks/ducklings/keets/poults are a suggested 6 of any combination.
Will the post office deliver our chicks to us at our home or do we need to go to the post office to pick them up?
A. Pick up at the Post Office. When your order arrives, the post office is instructed to call for pick-up. We put on your shipping box the phone number you gave to us. We recommend keeping close watch on the delivery and tracking and notifying the post office that you have live birds coming and to call. Delivery can be 1-3 days. Be sure you or someone is available for the anticipated day and days around the arrival date.
Why are your prices higher than a hatchery or my local feed store?
A. Several reasons! First we know our genetics, backgrounds and take great measures to purchase and raise quality breeding stock. This stock is expensive and a lot of labor. Second it costs a lot to do farming. We spend so much time, labor and love to do this , and feel farmers are very underappreciated and underpaid. We want to give you quality, and experience and take a unique wholistic approach. See our Farming Practices, Sustainability, Education and Wholistic pages of our site.
Do you vaccinate your birds?
A. We don’t vaccinate our chicks. Our birds are tested by the state twice a year to be free of diseases so we know we are providing our customers with the healthiest birds possible. We also work hard on our breeding program, we try to select birds that have good genetics and any birds who become sick we don’t use for our breeding program. We breed for health, vigor and adaptation to our environment here in Vermont. Since we have weather extremes here our birds tend to do good in all climates.
We do believe in Vaccinating birds, we are exploring which vaccines will better suit our climate and farm.
Why not vaccinate for Mareks?
A. For all the reasons above. The vaccine that small scale breeders like us have access to is one that is not as potent as those of larger scale hatcheries. The vaccine can offer a degree of protection and it only has a single strain of Mareks in it. Its a guess (reminding me of the flu shot) for a flock but stress is the number one thing that can harm a flock. Mareks is everywhere in the soil and in the air unfortunately.